Credium
Platform

Purpose-Built Infrastructure for Modern Recovery Operations

Every layer of the stack β€” tenancy, compliance, payments, and collector tooling β€” designed for agencies running at institutional scale, not retrofitted from a generic CRM.

01 β€” Operations Infrastructure

Operations Infrastructure

Multi-Tenant Architecture

Onboard unlimited agency clients on isolated or shared databases, each with their own branding, compliance rules, and collector teams.

Portfolio & Creditor Management

Segment accounts by portfolio, creditor, and lender, with bulk import/export and configurable assignment rules.

Collection Rule Engine

Automated, rule-based workflows that fire the right email, SMS, or in-app action the moment an account meets a condition.

Collector Productivity Tools

A prioritized recovery queue, debtor search, and account workspace that surfaces the highest-priority accounts automatically.

02 β€” Compliance & Security

Compliance & Security

Security & Access Controls

Rate limiting, IP allowlisting, session controls, geo-fencing, and full audit logging β€” configurable per tenant, enforced platform-wide.

Configurable Compliance

Per-tenant contact-window enforcement, disclosure logging, and regulatory badges that adapt to each client's jurisdiction.

Disputes & Bankruptcy Handling

Dedicated workflows for consumer disputes and bankruptcy notices, with the account frozen from collection the moment either is filed.

Notifications & Reminders

Scheduled-payment reminders, subscription alerts, and compliance-window-aware delivery across email, SMS, and in-app.

03 β€” Payments & Insight

Payments & Insight

Real Payment Gateway Integrations

Live Stripe and Razorpay processing β€” including real e-mandate recurring cards, pay-in-full, and multi-month installment plans.

Debtor Self-Service Portal

Payment plans, settlements, dispute filing, and bankruptcy notices β€” reducing inbound call volume for your team.

Real-Time Portfolio Analytics

Recovery rate, outstanding balance, and collector performance β€” live, not batch-reported at month end.

Audit Logs & Reporting

Every staff action, payment, and compliance event logged and exportable β€” built for audits, not just dashboards.

Where This Fits

See It Mapped to Your Team

Every capability above belongs to someone specific on your team β€” see how it plays out for admins, collectors, and debtors.

View Solutions by Role

Ready to Modernize Your Recovery Operations?

Talk to our team about migrating your portfolio and going live on a compliant, multi-tenant recovery platform.